Virginia Psychological Solutions, PLLC

Susan A. Etkind, PsyD, PhD

Clinical Psychologist, License # 0810004926

General Inquiries

As security and receipt of email cannot be guaranteed, please do not include sensitive clinical information and never contact me this way during an emergency. In case of emergency, please call 911 or go to your nearest Emergency Room. To gain access to a client portal to schedule appointments and receive documents, please fill out the following form. Once submitted, Dr. Etkind will send you a link, via email, to set up your client portal.
Current clients are asked to utilize their client portal through Simple Practice for scheduling and communication.

If you are an existing client and need to re-access your portal, please go to: https://virginiapsychologicalsolutionspllc.clientsecure.me/

Payment

Payment for Teletherapy services will need to be made via debit/credit only.

Insurance Information

Dr. Etkind is currently credentialed with Anthem and Medicare Insurance Plans. She is a non-network approved provider for Tricare. For clients with all other insurances, Dr. Etkind is considered an “out-of-network provider.” Dr. Etkind will provide all the information needed to collect out-of-network benefits for any other insurance. Please note that as an out-of-network provider, Dr. Etkind will not bill your insurance company directly or accept payment directly from them. It will be your responsibility to pay Dr. Etkind at the end of each session and to submit the claim to your insurance company. Please contact your insurance company to understand all out-of-network compensation plans. Please note that all insurance companies require a diagnostic code to provide reimbursement.

Cancellation/No-Show Policy

Please note that Dr. Etkind requires that you provide at least 24 hours notice if you cannot keep a scheduled appointment, so that she may offer that appointment time to someone else. If you are unable to provide 24 hours notice, or if you miss a scheduled appointment, you will be charged a late cancellation fee or missed appointment fee respectively. Insurances do not cover late cancellation or missed appointment fees.

Contact Dr. Etkind